Why choose BuyMobilityChairs?
We carry the highest-quality inventory of mobility equipment nationwide, and are committed to grow our selections to be the largest online!
Because we order in volume, we obtain discounted pricing--which we pass on to you. At BuyMobilityChairs we also understand that helping you choose the right tanning equipment is just as important as after-sales support. Our carefully-trained staff will always be there to support you and help you with any questions you may have before, during, and after your purchase.
By choosing BuyMobilityChairs you are not only investing in good value and customer service, but in a positive experience. We are here to help you in any way we can.
Do you offer financing?
Yes we do. Simply click on the green "TimePayment" button beside the Add to Cart button on the product's page. If the green button is not there, it means your item is below the minimum $500 threshold and does not yet qualify for financing. So go ahead and apply today and our credit specialists will reach out to you once approved and present all payment options available to you!
How often do I need to charge the batteries?
How often you need to charge the batteries for your mobility device is determined by how often you use it.
- If you use your product daily, charge its batteries as soon as you finish using it for the day. We recommend charging your product’s batteries for at least 8 to 14 hours after daily use.
- If you use your product less frequently, we recommend charging the batteries 8-14 hours twice a week for a maintenance charge.
We do not recommend charging the batteries for longer than 14 hours. Refer to the manual supplied with the battery charger for charging instructions.
Is there any sort of warranty?
Buying from an authorized dealer means you can expect full manufacturer warranties and policies for the product you purchased. You can also explore options by looking at a manufacturer's website for details. If you have any more questions feel free to contact us.
Am I covered under warranty if I'm not the original owner of the product?
Warranties only apply to the original owner of the product and are not transferrable.
What is a freewheel lever and how do I use it?
When engaged, freewheel lever allows your mobility device to be pushed. Your scooter is equipped with a manual freewheel lever. Your power chair is equipped with two manual freewheel levers.
Whenever you need or want to push your device for short distances, you can put it in freewheel mode.
- Pull up firmly on the manual freewheel lever to disable the drive system and the brake system.
- You may push your device.
- Push down firmly on the manual freewheel lever to reengage the drive system and the brake system and take your device out of freewheel mode.
Can I use my equipment in the rain/water?
If your scooter or power chair comes in contact with water:
- Dry your device as thoroughly as possible with a towel.
- Allow the product to sit in a warm, dry place for 12 hours to allow unseen water to evaporate.
- Check the joystick operation and the brakes before using your device again
- If any inconsistencies are found, contact us and we will assist you
Mobility devices that are frequently exposed to sources of water, such as incontinence, should be inspected often for corrosion, and electronic components may need to be replaced frequently.
Is free shipping offered anywhere in the US?
Much as we strive to offer absolutely free shipping during our promotional periods, there are some locations where we cannot offer free shipping. These are usually states such as Hawaii and Alaska, but not limited to these, as well as locations with restricted access (ie islands, heavy metro areas), rural areas and neighborhoods, or locations which a carrier may deem remote or difficult to get to. If you feel you are in such a location, please feel free to contact us to make sure. We will still provide a credit for shipping in these instances. If you place an order and we find that you are in such an area, we will immediately contact you with all available options.
What happens after I place my order?
You will receive a notification that we have received your payment. Once your item has shipped, you will also receive an email notification with your tracking number.
Do you ship internationally?
No, at the present time we do not.
How long will it take to receive my shipment?
Depending on where you are in the U.S., delivery usually take 5-7 business days (please see our Shipping & Return Policy section for additional information).
Do you sell used equipment or have equipment for rent?
All of our items are brand new with full manufacturer warranties, as we are an approved & licensed dealer based in Miami. We do not have any items for rent.
What does curbside delivery include?
For curbside deliveries, which is the default for all orders, the delivery driver will pull up to the delivery address, open the gate to his truck, and allow you to remove the item from the truck. It is recommended that multiple people lift the item from the truck together, as many of our items are several hundred pounds. If you are unable to remove the item from the truck, an upcharge may be added for use of a lift gate.
If you know you won't be able to remove the item without a liftgate, see below.
How do I add a liftgate?
When you add an item to your cart and checkout, you will be given the choice to Add Liftgate Service.
If you are ordering multiple units (usually 3+), or items from different manufacturers, it may be necessary to use the liftgate more than once. The reason for this being that some items ship from multiple warehouses using different carriers. We will promptly let you know if this is case.
What is Front Door/Garage Delivery?
When this service is requested on a shipment going to a business, the carrier will take the freight into the storefront for delivery. On a residential delivery, the carrier will take the shipment onto the property, or into the garage of the residence. They will not necessarily deliver inside the front door, but rather at the front door. Please note this is the case with any shipment from any company and is a carrier policy, not our own.
When a driver delivers to a specific room in a house or business (for example a basement or 2nd floor), the requested service is known as White Glove service. Since this is very time consuming, only specific shipping companies offer white glove service. If you require white glove service, please let us know.
Not all white glove quotes will be the same, since not all home deliveries are the same. Number of stairs, corridors, etc may require a different quote and we will let you know if this is the case.
Thank you for visiting BuyMobilityChairs and we look forward to helping you!